Privacy Policy

Effective Date: August 22, 2025
Last Updated: August 22, 2025

1) Who We Are

A&V Innovations provides training, resources, and consulting for maternal health, nonprofit leadership, and community-centered impact. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://www.aandvinnovations.com/ and any pages we control that host our trainings, lead magnets, or forms (for example, course or download pages hosted via third-party platforms we manage).

By using the Site or engaging with our services, you consent to the practices described below.

2) Information We Collect

We collect information in three ways: information you provide, information collected automatically, and information from third-party sources (e.g., our email or course platforms).

A) Information You Provide

  • Personal Identifiers & Contact Details: name, email address, phone number (if you choose to provide it).

  • Professional Information (optional): organization, role/title, interests or areas of focus.

  • Messages & Content: information you send via our contact forms, email, surveys, webinar registrations, or course/community discussions.

  • Enrollment & Transactional Data: when you register for a training or download a resource (e.g., date/time of signup, selected resource). If payments are enabled, payment card data is processed by our payment processor (e.g., Stripe or PayPal) and never stored on our servers.

  • Health information: We do NOT request or require personal health information. Please do not submit sensitive health details via forms or email. A&V Innovations is not a healthcare provider or a HIPAA-covered entity.

B) Information Collected Automatically

When you use the Site, we may automatically collect:

  • Device & Usage Data: IP address, browser type/version, operating system, referring URLs, pages viewed, time/date stamps, time on page, and general location (city/region) inferred from IP.

  • Cookies & Similar Technologies: pixels, tags, web beacons, and analytics tools that help us understand site usage and improve performance. See Cookies below.

C) Information From Third-Party Sources

If you engage with our:

  • Email marketing platform (e.g., Mailchimp/Constant Contact), we may receive open/click rates and subscription preferences.

  • Course/learning platform (e.g., Thinkific), we may receive enrollment status, course progress, and completion data.

  • Scheduling or survey tools (e.g., Calendly, Typeform/Google Forms), we receive what you submit to those tools.

We collect only what is reasonably necessary for the purposes described in this Policy.

3) How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support.

  • Deliver content and services, such as trainings, downloads, newsletters, and course access.

  • Operate, maintain, and improve the Site and our offerings (including diagnostics, analytics, and security).

  • Personalize communications and recommend relevant trainings or resources.

  • Send marketing communications with your consent (where required). You can unsubscribe anytime.

  • Comply with legal obligations and enforce our terms, or protect our rights, safety, and property.

  • Legal bases (where applicable): consent, contract performance, legitimate interests (e.g., site security, service improvement), and compliance with law.

4) Cookies & Tracking Technologies

Types of Cookies We May Use

  • Strictly Necessary Cookies (required for core site functions).

  • Analytics/Performance Cookies (to understand traffic and improve UX).

  • Functional Cookies (to remember preferences, e.g., form inputs).

We request consent for non-essential cookies where required. You can manage cookies in your browser settings and via our cookie banner. Blocking certain cookies may affect site functionality.

Do Not Track (DNT) / Global Privacy Control (GPC): While many browsers offer DNT, there is no common standard. We currently do not respond to DNT signals. Where technically feasible, we honor GPC signals as an opt-out of non-essential tracking or targeted advertising (if any is used).

5) How We Share Information

We do not sell personal information. We may share limited data with:

  • Service Providers/Processors who perform services for us (e.g., website hosting, analytics, email delivery, course hosting, payment processing, scheduling, form collection). They are contractually required to protect your data and use it only as instructed.

  • Legal/Compliance: if required by law or to protect our rights, users, or the public.

  • Business Transfers: in a merger, acquisition, or similar event, your information may be transferred to the new entity subject to this Policy.

  • Cross-Context Behavioral Advertising: We do not “sell” personal information or “share” it for cross-context behavioral advertising as these terms are defined in U.S. state privacy laws without your consent via our cookie tools (if such tools are deployed).

6) Data Retention

We retain personal information only as long as necessary for the purposes described here, including to meet legal, accounting, or reporting requirements. Examples:

  • Contact form & customer support: typically up to 24 months after last interaction.

  • Marketing subscriptions: until you unsubscribe or your email bounces, plus a short period to honor the request.

  • Course records: for the period needed to provide access/certificates and comply with our legal obligations.

  • Analytics logs: generally shorter durations unless needed for security or legal reasons.

7) Data Security

We implement technical and organizational measures to safeguard personal information, including HTTPS/SSL encryption in transit, access controls, and account protections for administrative systems. No method of transmission or storage is 100% secure; use the Site in a secure environment and contact us if you suspect unauthorized activity.

8) Your Privacy Rights

Your rights depend on your location and applicable law. Subject to exceptions, you may have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete data.

  • Delete your data.

  • Restrict or object to certain processing.

  • Data portability (receive a copy in a usable format).

  • Withdraw consent where processing is based on consent.

  • Opt out of marketing at any time (unsubscribe link or email us).

U.S. State Rights (e.g., CA/CO/CT/VA, etc.)

Residents of certain U.S. states may have additional rights, including the right to opt out of “sales” or “sharing” of personal information and appeal a decision regarding a privacy request. We do not sell personal information. To exercise any rights or submit an appeal, contact us (see Contact Us).

EEA/UK Residents

If GDPR applies, A&V Innovations is the data controller of your personal data collected via the Site. You may also lodge a complaint with your local supervisory authority.

How to Exercise Rights: Email us at avinnovationsllc@gmail.com with “Privacy Request” in the subject. We may need to verify your identity. We will respond within the time required by applicable law.

Authorized Agents: If you use an agent, we may require proof of authorization and verification of your identity.

9) International Data Transfers

Our primary operations and service providers may be located in the United States and other countries. If you access the Site from outside the U.S., your information may be transferred to and processed in jurisdictions with different data protection laws. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.

10) Children’s Privacy

The Site is not intended for, and we do not knowingly collect data from, children under 13 (U.S.) or under 16 (EEA/UK). If you believe a child has provided personal information, contact us and we will delete it.

11) Third-Party Links & Social Features

The Site may link to third-party websites or include integrations (e.g., scheduling, surveys, embedded course pages, or social media). We do not control third-party practices. Review their privacy policies before submitting information.

12) Email Marketing & Communications

With your consent (where required), we may send newsletters or updates. You can unsubscribe at any time via the link in our emails or by contacting us. Even if you opt out of marketing, we may still send transactional or service messages (e.g., course access, policy updates).

13) Changes to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. We will post the updated version on this page and revise the “Last Updated” date. Material changes will be highlighted where appropriate.

14) Contact Us

If you have questions, concerns, or want to exercise your privacy rights, contact:

A&V Innovations
Email: avinnovationsllc@gmail.com

15) Region-Specific Disclosures

California (CPRA): You may request access, deletion, and correction; know what categories of data we collected; and opt out of “selling” or “sharing” personal information. We do not sell personal information. We only use sensitive data (if any) for necessary purposes. You have the right to limit use of sensitive data to those purposes.

EEA/UK (GDPR): We process data under the legal bases listed in Section 3. Where required, we have Data Processing Agreements with vendors acting as processors and use appropriate safeguards for cross-border transfers.

16) Additional Operational Notes

  • Platforms we may use (as applicable): website host/CMS, analytics tools (e.g., Google Analytics), email platforms (e.g., Mailchimp/Constant Contact), course delivery (e.g., Thinkific), scheduling (e.g., Calendly), survey/forms (e.g., Typeform/Google Forms), and payment processors (e.g., Stripe/PayPal). The exact providers may change; we will update this Policy if our data practices materially change.

  • Data Minimization: We aim to collect the least amount of personal data required to provide services and measure performance.

  • User-Generated Content: If you post in a course discussion or community feature we host, your name and content may be visible to other participants. Please share thoughtfully.